FREQUENTLY ASKED QUESTIONS (FAQ’S)

Remodeling your home can be an expensive and stressful process.

We get it. We’ve been there. Questions pop up all the time.

Let us know what you’re thinking and we’ll help out however we can.

Answer not here? Shoot us an email or give us a ring and we’ll get back to you as soon as we can.

Do you provide other services besides full remodels?

Although we provide many additional services to our current clients as add-ons to our larger remodeling projects.  Generally we do not provide these same services separately.  These include small projects that a handyman would likely do, or a tradesman would take on.

Typically all of the projects we do, require a design.  The following is an example that will help spell out what this means:

  • YES WE DO:  Provide services for a full kitchen remodel PLUS the hardwood flooring throughout the entire first floor.
  • NO WE DON’T:  Provide services for JUST the hardwood flooring throughout the entire first floor

What services do you provide?

·     Full Kitchen Remodeling

·     Kitchen “Refresh” ( many of the same elements as a full remodel but existing cabinets remain as is.)

·     Full Bathroom Remodeling

·     Basement Finishing

·     Whole House Renovations ( Full Kitchen and bathrooms plus living areas, bedrooms, etc.)

·     Home Additions

 

What services don’t you provide?

 

  • Handyman Services
  • Sub-Contracting
  • Painting, Tiling, Plumbing, Electrical, Flooring, Drywall, and Carpentry (unless apart of a bigger project)
  • Detached Garages
  • Cabinet Refacing or Painting
  • Exterior Services, Decks, or Porches
  • Please Note:  We provide many of these services within larger full remodeling projects, but not separately as single services.

How long will my project take to complete?

Every remodeling or new home project is different. Let’s talk and we’ll try and give you an estimated timeframe.

Do I need to get a Permit for my project?

Typically, yes. We rarely come across municipalities that don’t require a permit for the larger remodeling projects that we provide such as bathrooms, kitchens, and basements. If your project is fairly simple, you may not need a permit.

Can I select the specific products for the project?

Yes. We will collaborate together in making key material choices such as cabinetry, tile, countertops & hardwood flooring but ultimately the final decision is yours. We will furnish you design selection ideas and samples. We also partner with local vendors for other product selections.

Will you do our project if we purchase the materials?

Unfortunately, we do not do projects without providing certain products ourselves. These products include: cabinetry, counters, windows/doors, electrical and plumbing materials, flooring and rough materials such as drywall, spackle and paint. There can be many issues with products coming damaged or us not being used to installing them. We rely on our partnerships with our vendors to help with damaged products, unique installations, and specialized product information. We know the quality of the products we put into our work and stand by them and would not be able to provide that same level of service and quality without the use of our own tested products. In addition, we warranty our work and products and and wouldn’t be able to offer that if the homeowner purchases the materials.

Items such as light fixtures and appliances can be purchased by clients.

Can you create the design and drawings for my project?

Yes, we design projects when working within the original footprint of the house, like basements, kitchens, and bathrooms. If you plan to build a new home or addition, we do have draftsmen that we partner with to help with design and draft all the necessary drawings.

You keep talking about starting with a budget for my project, why?

So why is having a budget direction so important when planning a home renovation? The biggest reason is because the potential for home renovation budgets is pretty much unlimited. Imagine for a minute you are looking to purchase a home, and you start out telling your realtor, “Just show me some options and I’ll let you know”. The problem is, they wouldn’t know where to start. Additionally, you could fall in love with the 1st home they show you, only to find out later that you can’t really afford that home. It’s just counter-productive to not begin the process with at least an affordable budget range if you wish to get the best result from your realtor and the searching process.

Remodeling works the same way. With a pre-determined budget range, we are much more effective at developing a preliminary design, product recommendations, and an initial construction budget that fits not only your needs, but also your pocketbook on the first round – and no one’s wasting valuable time guessing.

We find that most people who haven’t done any major remodeling recently aren’t really sure what a home renovation might cost, that’s why our team is great at helping you create a preliminary design direction coupled with your preliminary budget range that will help you to get starting in the right direction right away.

Do I need to move out of my house during the remodeling?

Not necessarily, although renovations can get messy and noisy.  Many of our clients choose to live in their home during remodeling, especially if your project is a specific area of your home like kitchens, bathrooms, or basements where the mess can be segmented away from your living space. We are very courteous and do our best to help keep your home clean.

Do you accept credit card payments or have financing?

In order to keep overhead expenses to a minimum, we do not accept credit card payments. We want to make sure we keep costs as low as possible for our customers and accept cash or check.

Should I budget for costs beyond the proposal price?

This can be a tricky question, but we always advise our customers to set aside additional funds beyond the anticipated cost. Unforeseen issues, including bad framework, outdated wiring, and rotting wood can result in additional costs beyond those outlined in the proposal.  We always try to limit these expenses and predict these problem areas well in advance. However, issues can arise beyond our control that need our immediate attention. No matter what may happen, our team will do everything we can to “make it right”.

Is there a difference between an estimate and a proposal?

Estimate: This is just that: a rough range of the costs that you’ll incur during your project. It will likely change as the design and your material selections are refined. This gives the client a better sense of how much they should set aside for their project before we move forward to nail down the exact specifications of their project.

Proposal:  This is a detailed price which is typically based on visits to our client’s home. It will include the exact design plans, labor and building material costs, and a detailed project scope.  Our staff and our client’s will both sign off on this proposal before any work takes place.

Will you look at a house we are thinking about buying?

Once you have a signed a contract on a home, we would love to meet with you and do a walk through of the areas you are looking to remodel. Unfortunately providing these estimates before a home is in contract and closed on, we have found  is not something we would prefer to do until it owned and in your possession. There are many websites across the web to help get an idea of approximate costs. Give us a call we would love to help you where we can.

Do you provide a free estimate?

Yes, our initial consultation is free of charge because we understand that it’s really hard to get an idea of how much your project will cost on your own.  After our first meeting (which typically lasts about 30-45 minutes), we will provide you with a “Budget Estimate”.  This estimate doesn’t get into too many of the small details of your project, but will give you an idea of cost on a high level before going to the next step of the process. The next step is usually signing a design agreement and making all the material selections, before creating a proposal with a detailed scope ofwork.

Learn More: Our Process

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